Billboard.io Privacy Policy

Last updated: 6th May 2024

Billboard.io (“us”, “our” and “we”) is committed to protecting and respecting your privacy. This Privacy Policy explains how your personal data is collected, used, and protected when you use Billboard.io (“the Site”). By using our Site, you understand and agree to the practices described in the Privacy Policy.

The Privacy Policy is subject to periodic updates and amendments, which will be reflected on this page. We recommend that you review this page regularly to stay informed of any amendments, as changes become effective immediately upon their publication on this page, regardless of whether you have read them. By continuing to use our Site following these updates, you are indicating your acceptance of the new terms.

Billboard.io is accessible both within the United Kingdom and internationally. The information we collect may be maintained, and could be processed, accessed, or used in regions where the data protection laws might differ from, and be less stringent than, those in your country of residence.

Who Controls Your Personal Data?

Billboard.io, which is responsible for your personal data under applicable data protection law, controls the personal data you submit to us. Our registered company details are:

Ready Player Ltd
Studio WP.02
The Old Church School
Butts Hill
Frome
BA11 1HR

Company Registration Number: 14773858

What Data Do We Collect?

We collect the following personal Information when you register a Billboard.io account:

• Name
• Email
• Timezone
• Password

Sensitive data (i.e. your password) is stored using strong one-way encryption standards.

We may also automatically collect non-personal information (“Anonymous Information”) from you when you access Billboard.io. This can include the type of browser you are using, the address of the website from which your visit originated, your IP address, the operating system you are using, the domain name of your Internet service provider, the pages you visit on our Site, and the duration of your visit.

How Do We Use Your Personal Data?

We use your data to:

• Provide access to our service.
• Provide and improve our services.
• Administer and protect our business and the Site (including troubleshooting, data analysis, testing, system maintenance, support, and reporting).

Payment Processing

The payment process is handled by a third-party payment provider. If you choose to upgrade to a Billboard.io paid plan, the billing information and the payment process is handled by Paddle. See the Paddle Privacy Policy for full details.

Data Sharing

We may share your data with service providers who assist us in delivering our services.

Your data is not shared with third parties for their marketing purposes without your explicit consent.

We reserve the right to share your information as necessary to comply with legal obligations (this may involve disclosing to governmental entities and law enforcement authorities); in relation to any current or potential legal actions; and to assert, exercise, or protect our legal entitlements (this includes sharing information with others for fraud prevention purposes).

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Children

We do not intentionally gather or process data from individuals under the age of 18. Our products and services are predominantly designed for individuals who are 18 years old and above.

We advise against providing any personal information or using our Site if you are below 18 years of age.

Should you be a parent or guardian of a child under the age of 18 and believe that they have interacted with our Site, subscribed to our service, or submitted their information to us, please email us at support@billboard.io. We will take steps to remove and/or cease processing your child’s personal data promptly.

Your Rights

You have the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

Links to External Websites

This Privacy Policy is specific to Billboard.io. Our Site includes links to third-party websites and applications. Some of our links may be monetised using third-party affiliate programmes. These affiliate links help cover our production costs. These affiliate links are not endorsements of any product, service, or company.

We have no control over the privacy practices of third-party websites, so we advise you to review the privacy policies of any external websites you access through links from our Site.

Marketing Communications

You will receive marketing communications from us if you enter a Billboard.io competition or subscribe to our newsletter. If you do not wish to receive such communications, you can unsubscribe at any time.

Newsletter

By signing up to our newsletter, you authorise us to use the email address provided to send you relevant content. You can retract this consent by unsubscribing at any time or by contacting us at support@billboard.io.

Contact

Questions, comments, and requests regarding this Privacy Policy are welcomed and should be emailed to support@billboard.io.